Hy baji Terms & Conditions —
Clear, Simple, Plain English

These Terms & Conditions hy baji This forms a legal agreement between the platform and its users. hy bajiBy creating an account or using the platform, you agree to all of these terms.

These rules are written in plain English so they're easy to understand. If anything is unclear, contact our support team — they're always ready to help explain.

These terms and conditions are available in both English and Bengali. In the event of any conflict, the English version shall prevail.

hy bajiTo open an account with us, the following conditions must be met:

• You must be at least 18 years of age.
• All information provided at the time of registration must be truthful and accurate.
• Each individual may only register one account.
• If multiple members of the same household wish to have separate accounts, please notify our support team.
• Your account password is strictly personal — it must not be shared with anyone.

Withdrawals cannot be processed without completing KYC (Know Your Customer) verification. A copy of your National ID or passport must be submitted for verification. This is done solely for your own security.

hy baji reserves the right to decline any account registration request at any time, without verification or explanation.

hy bajicurrently supports deposits and withdrawals via bKash, Nagad, and Rocket. Please ensure you enter the correct number and amount when making a transaction.

• Withdrawals will only be made to the same payment method used for the original deposit.
• Withdrawals exceeding ৳ 10,000 will not be processed until KYC verification is complete.
• Additional verification may be required for unusual transactions.
• Payments will not be sent to third-party accounts.

hy baji regularly offers a variety of bonuses and promotions. Each offer has its own terms, which are detailed on the respective offer page.

Welcome Bonus

• 100% bonus on your first deposit, up to ৳ 10,000.
• To use a bonus, you must complete wagering of 30x the deposit plus bonus amount.
• Wagering must be completed within 30 days of receiving the bonus.
• Sports bets placed for wagering purposes must have minimum odds of 1.5.

Cashback & Rebate

• Weekly cashback is calculated based on net losses.
• Rebate bonuses are credited to your account automatically — no claim required.
• Cashback carries no wagering requirement — it can be withdrawn directly.

hy bajiAll games on our platform are provided by internationally recognized providers. Every game outcome is determined by RNG (Random Number Generator) technology, ensuring complete fairness.

• Once a bet is confirmed, it cannot be changed or cancelled.
• In the event of a game interruption due to a technical error hy baji The bet may be cancelled and the amount refunded.
• In the event of a disconnection during live betting, the data saved on the server shall be considered final.
• Individual betting limits apply to each game and are visible before you start playing.
• Any attempt to gain an advantage on the same event using multiple accounts will result in all related bets being voided.

If a match in Sports Betting is abandoned before completion, the relevant provider's rules will apply. In most cases, the bet will be cancelled and the stake refunded.

The following actions hy bajiare strictly prohibited. Any of the following may result in permanent account closure:

• Money Laundering: Using the platform for money laundering purposes.
• Bots & Automation: Using software or bots to play games.
• Collusion: Colluding with other players to gain an unfair advantage.
• False Information: Using a false identity on your account.
• Bonus Abuse: Using multiple accounts to claim bonuses.
• System Hacking: Exploiting platform vulnerabilities.
• Facilitating Underage Gambling: Assisting anyone under 18 to gamble.

In the following circumstances hy baji reserves the right to temporarily suspend or permanently close any account at any time:

• Any breach of these terms and conditions.
• Providing false or incomplete information.
• Unusual or suspicious transactions.
• Account remaining inactive for an extended period (more than 12 months).
• Account closure at the user's own request.

You may request to close your account at any time. Please withdraw your verified balance before doing so.

hy baji places responsible gaming at the heart of everything we do. We want you to enjoy gaming as entertainment — never as an addiction.

Our responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly limits.
• Session Limit: Decide in advance how long you will play.
• Voluntary Break: Take a break ranging from 24 hours up to 6 months.
• Permanent Closure: For long-term concerns, permanently close your account.

If you have a complaint, please first hy bajicustomer support. Our team aims to resolve all issues within 48 hours.

If your issue remains unresolved after contacting support, you may submit a formal complaint. Every complaint will be reviewed within 7 business days.

In the event of a dispute regarding a game outcome, server logs will serve as the final authority. If a game is affected by a technical issue, the matter will be investigated in consultation with the game provider.

hy baji reserves the right to update these Terms & Conditions at any time. For any significant changes, we will notify you in advance via your registered email or SMS.

Continued use of the platform after any changes will be taken as your acceptance of the updated terms. We recommend checking this page regularly.

If you have any questions about these terms and conditions, please email our support team: support@hybaji.ws